Tag Archives: career development

The Importance of Employee Engagement: Transforming the Strategy for a New Era

An article discussing effective management strategies to engage and retain experienced employees. “It is time for creative strategies that focus on employee needs and concerns, even those outside of their core work responsibilities.” Read Cornell Center for Hospitality Research (CHR) Insights, featuring industry analysis and commentary from Kelly A. McGuire, PhD, a CHR fellow and vice president advanced analytics for Wyndham Destination Network. This post features an interview with Michele Sarkisian, CHR fellow and president of P3Advisors.biz. Source: The importance of employee engagement: transforming the strategy for a… Read More →

How to Use Your Customer Service Experience to Find a New Job

We may have started our career path in customer service and wondered how to take next steps toward career development. Lifehacker addresses this inquiry by providing timely advice to assist in climbing the corporate ladder. Source: How to Use Your Customer Service Experience to Find a New Job