Texas Friendly Hospitality

Texas Friendly Hospitality Program creates an environment fostering best practices in customer service. We certify Texas Friendly Instructors to provide helping your staff cultivate the most up to date customer service skills. We are here to show how to empower employees, how to retain loyal customers and improve both external and internal customer service.


Texas Friendly Customer Service Training program provides a list of certified Texas Friendly Instructors, business leaders training up-to-date techniques to improve customer service skills that lead to improved customer satisfaction. To find a Texas Friendly Instructor in your area, click here.


Texas Friendly Ambassador Program provides curriculum to secondary educators teaching hospitality and tourism programs in the state of Texas. This program makes a positive impact on interpersonal customer service job skills of the newest members of our workforce. To find out more about the Texas Friendly Ambassador Program, click here.


Want to know more about Texas Friendly programs? Contact Dr. Courtney Suess-Raeisinafchi  csuess@tamu.edu 

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