Texas Friendly HospitalityCategory Archives: Employee Development
Audit Finds Bilingual Services Disorganized
The Austin Monitor reports: “An analysis prepared by the Office of the City Auditor shows that although the city spends $2 million per year on bilingual pay programs, the vast majority of city departments do not collect data on the residents they serve.” The article features issues of cultural sensitivity and community services. Source: Audit finds bilingual services disorganized – Austin Monitor
The Importance of Employee Engagement: Transforming the Strategy for a New Era
An article discussing effective management strategies to engage and retain experienced employees. “It is time for creative strategies that focus on employee needs and concerns, even those outside of their core work responsibilities.” Read Cornell Center for Hospitality Research (CHR) Insights, featuring industry analysis and commentary from Kelly A. McGuire, PhD, a CHR fellow and vice president advanced analytics for Wyndham Destination Network. This post features an interview with Michele Sarkisian, CHR fellow and president of P3Advisors.biz. Source: The importance of employee engagement: transforming the strategy for a… Read More →