Historical Trends in Customer Satisfaction

Click on the following categories related to customer satisfaction to see historical trends in each.

Customer Satisfaction Index
Extension’s customer satisfaction index.

Overall Satisfaction
Overall satisfaction with the Extension activity.

Value of Extension Programs
Value to participant of the information and programs provided by Extension.

Plans to Make Changes
Participants who plan to take action or make changes as a result of the Extension activity.

Anticipated Economic Benefit
Participants who anticipate an economic benefit as a results of the Extension activity.

Number of Customer Satisfaction Forms Processed
Number of customer satisfaction scan forms processed by Organizational Development.


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