But then what?
This area features accessing evaluation results and then making sense of the raw output as a first step in interpreting your results and sharing the finds with others.
Online Results Applications
See a listing of various online applications that may house your results.
Interpreting the Net Promoter Score
Learn more about the Net Promoter Score and how to interpret it.
Reading Customer Satisfaction Results
If you submitted customer satisfaction scan forms to Organizational Development, you may receive both a 1-2 page summary as a Word document and a PDF file with detailed results of your program event generated with SPSS. These interpretation guides will help you with the latter (detailed SPSS output).
Reading ANR Regional Forms Results
A guide to interpreting various elements of the “Short Report” and “Long Report” that accompany the output of most ANR Regional forms.
Telling Your Story
Learn how to interpret your results and then communicate the findings to your various audiences and stakeholders.