FAQs About Customer Satisfaction

1. Why is customer satisfaction important to Extension?
2. What Extension activities should measure customer satisfaction?
3. What counties are required to participate?
4. What must a county do to be considered as having participated?
5. Can a county submit data for more than one event?
6. Can any county participate?
7. Where are the forms that can be used to meet the customer satisfaction requirement?
8. Where do I send customer satisfaction forms for processing?
9. Who should I contact with questions?
10. Does it matter how I copy the forms?
11. How do I know if my forms made it to Organizational Development?
12. How long does it take to get results back?
13. How do I know if my county is in compliance?
14. Can I modify a form?
15. Do I receive comments back?